ACN Infotech - Retail Business Services

We offer a bouquet of services for businesses in E-commerce, E-retail and Instore Retail Domains. Focused on providing a very cost effective and efficient 24X7 Support in various functions, our solutions have proved beneficial to our client partners. We strive to provide seamless backend Operations and manage the business lifecycle while our clients can focus on their core areas like Sales and Business development.

 

Catalog Services: Our Catalog Services provide a complete solution for ensuring you have a SEO friendly catalog for products on multiple platforms like Desktops, Mobiles, PDA’s. We help our partners create flawless product pages with accurate information and images to drive sales. Our Services include

           a. Catalog Upload Services

           b. Image / Content Curation Services

           c. Catalog Cleansing / Maintenance Services

 

Market Operations Our Catalog Services provide a complete solution for ensuring you have a SEO friendly catalog for products on multiple platforms like Desktops, Mobiles, PDA’s. We help our partners create flawless product pages with accurate information and images to drive sales. Our Services include

           a. Marketplace / Customer Order Management

           b. Product Comping and Pricing

           c. Purchase Order / Invoice Reconciliation

           d. AP / AR Services

           e. Invoicing and Settlements

 

Customer Services: We provide 24X7 multilingual Service desk facilities integrated with all channels of communication (Voice, Chat, Email). We provide a dedicated team to cater all your needs of.

           a. Help Desk / Warranty Support

           b. Post-sales Support

           c. Returns & Replacements

 

Marketing &Promotions: We have built an efficient system and team to provide cost effective result-oriented solutions to your digital marketing needs. We offer range of services to manage ATL and BTL activities for retail portals, Marketplaces and large format stores. Our Services include.

           a. Storefront Management

           b. Digital Marketing activities

           c. Affiliate Campaign Management

           d. Deals & Promotional Activities